Beginning on Monday, July 6, 2020, its office will reopen to the general public – with limited operating hours – and that parking enforcement operations will resume as normal in the City of Medford at that time. Since late March, at the request of Mayor Breanna Lungo-Koehn, Park Medford had been conducting limited enforcement, particularly in Medford’s business districts, due to the Covid-19 public health crisis and related business and economic impacts to the community. With many businesses starting to reopen, parking enforcement operations will return to normal in early July.

Park Medford also announced limitations on in-person office hours, as well as health and hygiene practices its staff will maintain:

Hours of Operation

The Park Medford office will be open Monday through Friday, 9 a.m. – 2 p.m.
*Please note all transactions can be performed online.

Covid-19 Safety Precautions

o Employees have been trained regarding social distancing and hygiene protocols.
o Signage will be posted inside and outside of the office.
o No more than two customers will be allowed inside the office at one time. Social distancing measurements will be posted for customers waiting in line.
o Staff and customers must wear face coverings while in the office.
o Plexi-glass barriers have been installed for customer-staff interactions.
o Hygiene protocols are in place for staff, include regular sanitizing of common surfaces, wearing face coverings and gloves, and hand washing stations.

Free Residential Parking Permits for Seniors and People with Disabilities

Mayor Breanna Lungo-Koehn is pleased to announce that residential parking permits are now free for seniors ages 65 and over, and that vehicles that display a handicap placard do not need to purchase a residential permit.

Seniors 65+
Free residential permits must be obtained in person at ParkMedford, located at 557B Main Street. Seniors must show a valid Massachusetts driver’s license as well as their vehicle registration reflecting the street for which you require a permit. Two free visitor passes will be provided upon request. Seniors who do not have a vehicle may still get two free visitor passes.

Handicap Placards
Vehicles with a handicap placard on display may park on any street without a permit. However, if you have a placard but do not wish to display it at all times, you will need to obtain a permit for your vehicle. These permits must be obtained in person at ParkMedford and the individual must show the handicap placard, a valid Massachusetts driver’s license, and the vehicle registration reflecting the street for which you require a permit. Two free visitor passes will be provided upon request. If an individual is unable to visit ParkMedford due to mobility issues, a representative can visit ParkMedford in their stead and provide all necessary documentation to obtain a permit.

FAQS

If I get a ticket, how can I pay it?

To Pay your violation you may do so online at https://vats.municipalcitationsolutions.com/payments/

or in person at the ParkMedford office at 557 Main Street of via mail at:

Park Medford
557B Main St
Medford MA 02155
Phone: 781-874-0051

How will I be able to pay the meter?

The kiosks will accept credit/debit cards and coins. You will also be able to sign up for a Park Mobile account and utilize our pay-by-phone feature. There is a $0.35 per transaction fee for the use of Park Mobile. For more information you can view the details at www.parkmedford.org Park Mobile page. The transaction fee for Medford residents is now $.05 and $0.35 for non-residents.

It may take up to 60 days after your vehicle is registered for the discount to show up in the Park Mobile system

How can I appeal my citation?

You can appeal your citation online at www.parkmedford.org or you can visit our office at 557 Main Street and complete an Appeal Form.

All appeals will be reviewed within 30 days and you will be informed of the result. If you disagree with the decision of the appeal you will have the right to a formal hearing. Formal hearings are conducted by the City of Medford’s Hearing Officer and you can either have an in-person hearing or submit something in writing.

I am a resident. How can I get my residential parking permit?

You will be able to purchase your residential permit online at www.parkmedford.org or visit our office at 557 Main Street to apply for and receive your residential parking permit.

How do the parking kiosks work?

The parking kiosks are pay-by-plate machines that require you to enter your license plate number. After you enter your license plate you will be able to select the amount of time you wish to park. You will be issued a receipt for your records but you do not have to leave that receipt on your dashboard. The receipt will indicate the time that your paid parking expires. Whatever amount of time you have purchased at a kiosk can be used in any metered space in the City. For example, two hours of paid parking can be used at City Hall for 20 minutes and then the remaining 1 hour and 40 minutes can be used to get your dry cleaning in Haines Square and get some food in West Medford Square. There is a video at www.parkmedford.org that shows how the machines work.

I work in Medford. Where can I park?

If you work in the City of Medford you are eligible for a Business Permit. Business Permits are $100 for the year and are good from the first of the year until the last day of the calendar year. Business Permits can be purchased in person at 557 Main Street in Medford or online at www.parkmedford.org. You can also find Business Permit parking locations at www.parkmedford.org.